BUYER Frequently Asked Question

About Our Platform

What is export.bruneianmade.com?

An online catalogue featuring Brunei-branded export-ready products for international buyers’ and importers’ viewing.

Who manages the platform?

The platform is managed by the Brunei Economic Development Board (BEDB) through the Export Facilitation team.

How can I become a registered exporter or supplier on the platform?

Local businesses can apply through the “Join as Exporter” section. Approval is subject to verification of business registration, product quality, and export readiness.

About Bruneian Exports

What products does Brunei export?

Processed foods (frozen pastries, sauces, crackers), beverages, specialty agricultural products (Japanese muskmelon, golden melon), seafood products, and traditional handicrafts.

Are all Bruneian food products halal-certified?

Yes, all food and beverage exports from Brunei are halal-certified under the Brunei Halal Certification system, recognized internationally for its stringent standards.

Are there sustainable or eco-friendly products available?

Yes, several Bruneian exporters adopt sustainable packaging and sourcing practices, particularly in agrifood and natural product categories.

Ordering & Purchasing

How do I place a bulk order?

Should you be interested to import any of the products listed, you may contact the Export Facilitation team for assistance.

Is there a minimum order quantity (MOQ)?

MOQs vary by product and supplier. This information is usually listed on each product page.

What payment methods are accepted?

Exporters may accept bank transfers, letters of credit, or other secure international payment methods. Payment terms depend on supplier agreement.

Shipping & Logistics

How long does shipping from Brunei take?

Shipping times depend on destination and method — typically 3–7 days by air, or 2–4 weeks by sea.

Can I consolidate products from multiple suppliers?

Yes, consolidation services can be arranged for mixed shipments. The Export Facilitation team can help coordinate this.

Are there any special shipping rates?

Yes, special freight rates are available under BEDB’s collaboration with logistics partners (for sea and air freight).

Import Considerations

Are there preferential trade agreements?

Yes. Brunei is a member of ASEAN Free Trade Area (AFTA), Regional Comprehensive Economic Partnership (RCEP), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), and various ASEAN agreements with dialogue partners.

Business Support

Does BEDB offer a hosted buyer program?

Yes, selected buyers may be sponsored to visit Brunei under the Hosted Buyer Program to meet suppliers and visit production facilities.

Can you help arrange business matching or B2B meetings?

Yes, we can coordinate meetings based on your product interests and sourcing needs.

For Bruneian Exporters

How can my business be listed on export.bruneianmade.com?

Apply through the “Join as Exporter” section — eligibility includes having export-ready products and compliance with quality and halal standards.

What kind of support does BEDB provide to exporters?

Support includes export readiness training, freight facilitation, international promotion, and buyer linkages. Please visit bedb.gov.bn/export-facilitation for more information on our services.

Contact Information

Who can I contact for assistance?

• Email: export@bedb.gov.bn
• Contact Information: +673 2384830 Ext 229